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How to Spot Fake or Scam Listings – Sana List Guide

How to Spot Fake or Scam Listings on Sana List – Stay Safe When Buying in Kenya

Sana List is Kenya’s trusted online marketplace. While most listings are genuine, scammers occasionally post fake ads to trick buyers. This guide helps you identify fraudulent listings, avoid scams, and safely buy items across Kenya.

1. Common Signs of Fake Listings

  • Unrealistic Prices: If the deal is “too good to be true,” it probably is. Compare similar items before committing.
  • Poor or Stock Photos: Listings with low-quality images, copied stock photos, or no photos at all are suspicious.
  • Vague Descriptions: Minimal or generic details without specifications, model numbers, or location information.
  • Pressure Tactics: Sellers urging immediate payment or claiming “another buyer is waiting” are often fraudulent.
  • Off-Platform Communication: Sellers insisting on chatting outside Sana List (WhatsApp, Telegram, email) too early.
  • Suspicious URLs or Links: Avoid clicking external links sent by unknown sellers—they may be phishing attempts.

2. Fake Listing Categories to Watch

  • Vehicles: Fake NTSA registration, stolen cars, missing documents, or photos stolen from other ads.
  • Property & Land: Listings without title deed info, land search documents, or agent verification.
  • Electronics & Gadgets: Brand new items at huge discounts, or sellers asking for payment before showing the device.
  • Jobs & Services: Offers requiring upfront payment, unrealistic salaries, or unclear contact info.
  • Agricultural & Construction Equipment: Fake machinery listings, missing serial numbers, or unverifiable ownership.

3. How to Verify Listings

  • Check Seller Profile: Look for verified contact info, completed listings, and positive feedback.
  • Ask for Additional Photos: Real sellers can provide clear, original photos showing item details.
  • Request Documentation: For cars, ask for NTSA certificates; for property, request title deeds or land searches.
  • Research Prices: Cross-check with other listings on Sana List or other trusted sites.
  • Test Items: Electronics, vehicles, or machinery should be inspected before payment.

4. Payment Safety

  • Confirm Payments: Verify M-Pesa transactions through the official app or bank transfers before handing over the item.
  • Avoid Advance Payments: Do not pay for items not yet inspected or confirmed.
  • Meet in Public: For cash transactions, choose secure public areas like malls, petrol stations, or police stations.
  • Keep Records: Save screenshots of conversations, receipts, and confirmations for future reference.

5. How to Report Fake Listings

  • Use the “Report Ad” Feature: Found on every listing page.
  • Contact Sana List Support: Email info@sanalist.co.ke with details, screenshots, and phone numbers.
  • Block Suspicious Users: Prevent them from contacting you again through the platform.

6. Tips to Stay Safe

  • Trust verified seller profiles with multiple completed listings.
  • Inspect high-value items in person whenever possible.
  • Use secure payment methods and avoid off-platform requests.
  • Be skeptical of urgency tactics or unusual requests.
  • Educate yourself on common scam types in Kenya’s online marketplaces.

7. Conclusion

Buying online in Kenya can be safe and convenient if you stay vigilant. By following these guidelines, you can avoid fake or scam listings and enjoy a secure buying experience on Sana List. Remember: Inspect, verify, meet safely, and pay securely.

Stay alert. Shop smart. Choose Sana List – Kenya’s trusted online classifieds marketplace.

Still have questions?

If you still have a question, you can submit a support request here.   Contact Support

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⚠️ Safety Warning for Buyers & Sellers (Tap to Expand)
Always be cautious when meeting buyers or sellers:

• Meet in public, well-lit places.
• Verify the item before paying.
• Never share sensitive information.
• Avoid carrying large amounts of cash.
• Trust your instincts — walk away if unsure.