Privacy Policy

Last updated: November 2025

Welcome to Sana List, a classified ads and marketplace platform in Kenya operated by Cascade Enterprises.
Your privacy is important to us. This Privacy Policy explains how we collect, use, share, and protect your personal information when you use sanalist.co.ke or our related services.

By using our platform, you consent to the collection and use of your data as outlined in this policy.

1. Who We Are

Sana List is a third-party classified advertising and marketplace platform that connects buyers and sellers across Kenya.
We do not own or sell the products listed — we only provide an online space for listings and communication.

Owner: Cascade Enterprises
Email: info@sanalist.co.ke
Phone: (+254) 777 11 77 10
Website: https://www.sanalist.co.ke

2. Information We Collect

We collect information to enable effective use of the platform and to improve our services.
The types of information we may collect include:

2.1 Personal Information

Provided directly by you:

• Full name

• Email address

• Phone number

• Location or region

• Account login details

• Payment information (for premium listings)

2.2 Automatically Collected Data

When you use our platform, we automatically collect:

• IP address and browser type

• Device information

• Access times and pages visited

• Cookies and tracking data (for analytics and user experience)

2.3 User-Generated Content

This includes:

• Product listings, descriptions, and images

• Messages sent through our contact forms or chat functions

• Reviews, comments, or inquiries

3. How We Use Your Information

We use collected information to:

• Provide and manage access to the platform

• Facilitate communication between buyers and sellers

• Improve our website performance and user experience

• Send service updates, promotional messages, or support responses

• Detect, prevent, and address fraud, abuse, or security issues

• Comply with legal obligations under Kenyan law

We will never sell your personal data to third parties.

4. Cookies and Tracking Technologies

Sana List uses cookies to:

• Maintain user sessions and preferences

• Improve site speed and navigation

• Analyze traffic and usage trends

• Serve relevant ads or promotional content

You may disable cookies in your browser settings, but some parts of the website may not function properly.

5. Data Sharing and Disclosure

We may share your information only in the following cases:

• With buyers or sellers: when you respond to or create a listing.

• With service providers: who assist in hosting, analytics, or payment processing (bound by confidentiality agreements).

• For legal reasons: when required by law, court order, or government regulation.

• For business transfers: if Sana List or Cascade Enterprises merges or sells part of its business operations.

6. Data Retention

We retain user data only as long as necessary to:

• Provide services and maintain your account;

• Comply with legal, tax, or accounting obligations;

• Resolve disputes or enforce agreements.

Inactive accounts or listings may be deleted after a reasonable period.

7. Data Security

We take reasonable administrative, technical, and physical safeguards to protect your information against:

• Unauthorized access or disclosure

• Loss, misuse, or alteration

However, please note that no online transmission or storage system is completely secure. Users share information at their own risk.

8. Your Rights Under Kenyan Data Protection Act (2019)

As a data subject, you have the right to:

• Access your personal data

• Request correction of inaccurate or incomplete data

• Request deletion of your personal information

• Withdraw consent to data processing at any time

• Object to processing based on legitimate interests

To exercise these rights, contact us at: info@sanalist.co.ke

9. Communication and Marketing

Sana List may send service notifications, updates, or promotional messages via:

• Email

• SMS

• WhatsApp or other supported channels

You can opt out of marketing communications at any time by following the unsubscribe link or contacting us directly.

10. Third-Party Services and Links

Our platform may include links to third-party websites or services (such as payment gateways or advertisers).
We are not responsible for the privacy practices or content of these external sites.
Please review their individual privacy policies before sharing your data.

11. Children’s Privacy

Sana List is not intended for individuals under 18 years of age.
We do not knowingly collect or process data from minors.
If we discover that a minor has submitted personal data, we will promptly delete it.

12. Changes to This Privacy Policy

Sana List reserves the right to update or modify this Privacy Policy at any time.
Any changes will be posted on this page with a revised “Last Updated” date.
Continued use of the platform after updates indicates acceptance of the new terms.

13. Contact Us

If you have any questions, concerns, or requests related to your privacy or data protection, please contact us:

Sana List – Powered by Cascade Enterprises
???? Email: info@sanalist.co.ke
???? Phone: (+254) 777 11 77 10
???? Website: https://www.sanalist.co.ke
???? Nairobi, Kenya

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