Terms and Conditions of Use

Last updated: November 2025

Welcome to Sana List (accessible at https://www.sanalist.co.ke), an online classified ads and marketplace platform in Kenya, owned and operated by Cascade Enterprises.

By accessing or using Sana List, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully before using our website or any related services.

1. Definitions

• "Platform" refers to Sana List, its website (sanalist.co.ke), and any related applications or services.

• "User" refers to any person accessing or using the Platform, including visitors, advertisers, and buyers.

• "Advertiser" / "Seller" means any person or entity posting ads, listings, or promotions on the Platform.

• "Buyer" means any person browsing or contacting an advertiser through the Platform.

• "We," "Us," or "Our" refers to Cascade Enterprises, the owner and operator of Sana List.

• "Content" refers to all text, images, ads, data, and materials posted on the Platform.

2. Acceptance of Terms

By accessing or using Sana List, you confirm that you have read, understood, and agree to be legally bound by these Terms and Conditions, including our Privacy Policy.
If you do not agree, please refrain from using the Platform.

3. Nature of the Service

Sana List is a classified ads and marketplace platform that connects buyers and third-party sellers.
We act solely as a digital advertising and listing service.

• Sana List does not own, sell, or control any of the products, goods, or services listed on the Platform.

• All transactions, communications, and negotiations occur directly between buyers and sellers.

• Sana List is not a party to any contract or sale arising from an ad listed on the platform.

4. User Responsibilities

4.1 Accuracy of Information

Users agree to provide accurate, complete, and up-to-date information when creating listings or communicating on the Platform.

4.2 Prohibited Content

You agree not to post any content that:

• Is false, misleading, or fraudulent.

• Promotes illegal goods or services.

• Contains offensive, defamatory, or discriminatory material.

• Infringes on intellectual property rights or third-party privacy.

• Includes spam, chain messages, or automated content.

4.3 Compliance with Law

Users must comply with all applicable Kenyan laws governing trade, consumer protection, and data use.

5. Listing and Advertising

5.1 Listing Ownership

All ads are created and owned by their respective advertisers.
Sana List provides the hosting space but does not verify ownership or authenticity of listed products.

5.2 Moderation Rights

Sana List reserves the right to:

• Edit, remove, or decline any listing that violates our policies or applicable law.

• Suspend or terminate any user account for misuse or fraudulent activity.

5.3 Paid Listings

Premium or featured listings may be subject to a listing fee. Fees are non-refundable unless otherwise stated.

6. Buyer and Seller Conduct

6.1 For Buyers

• Always verify product details, condition, and seller authenticity before making any payments.

• Meet sellers in safe public locations when conducting transactions.

• Report suspicious listings to: info@sanalist.co.ke.

6.2 For Sellers

• Accurately describe your items, including condition, price, and availability.

• Do not engage in fraudulent activities or misleading advertising.

• Comply with local trade, consumer protection, and taxation laws.

7. Platform Limitations

Sana List provides a digital advertising service “as is” and “as available.”
We make no guarantees regarding:

• The accuracy, safety, or quality of listings.

• The conduct of buyers or sellers.

• The availability or performance of the website.

Users access the Platform at their own risk.

8. Disclaimer of Warranties

Sana List and Cascade Enterprises provide the Platform without warranties of any kind, express or implied.
We disclaim all warranties related to:

• Product quality, merchantability, or fitness for a particular purpose.

• Security, reliability, or uninterrupted availability of the website.

9. Limitation of Liability

To the fullest extent permitted by law:

• Sana List and Cascade Enterprises shall not be liable for any direct, indirect, incidental, or consequential losses arising from the use of the Platform.

• We are not responsible for disputes, damages, or fraud occurring between buyers and sellers.

• Users agree to indemnify and hold harmless Sana List, its owners, and affiliates against all claims arising from their use of the Platform.

10. Intellectual Property Rights

• All content, trademarks, and materials on Sana List are protected under Kenyan intellectual property laws.

• Users may not copy, reproduce, or redistribute any content from the Platform without prior written consent.

11. Privacy and Data Protection

We respect user privacy. Personal data is collected and processed in accordance with the Sana List Privacy Policy and Kenyan Data Protection Act (2019).
For inquiries, contact: info@sanalist.co.ke.

12. Termination of Use

Sana List reserves the right to:

• Suspend or terminate user access for any breach of these Terms.

• Remove listings at its discretion without prior notice.

• Restrict access to certain features or services at any time.

13. Third-Party Links

The Platform may contain links to third-party websites.
Sana List is not responsible for the content, accuracy, or practices of these external sites.

14. Changes to Terms

Sana List reserves the right to modify or update these Terms at any time.
Updated versions will be posted on this page with a revised “Last Updated” date.
Continued use of the Platform after changes implies acceptance.

15. Governing Law

These Terms are governed by and construed under the laws of Kenya.
Any disputes shall be resolved under the jurisdiction of the Kenyan courts.

16. Contact Information

Sana List – Powered by Cascade Enterprises
???? Nairobi, Kenya
???? Email: info@sanalist.co.ke
???? Phone: (+254) 777 11 77 10
???? Website: https://www.sanalist.co.ke